Voicent Automatic Appointment Reminder Enterprise Edition

The Voicent AutoReminder is more than appointment reminder call software, it is smart appointment scheduling management, capable of everything traditional telephony equipment does and more. Its incredibly easy-to-use yet powerful software package (which is specially designed for hospital professionals, professional practices, and small businesses) works like your personal assistant who calls your patients for their upcoming appointments. Voicent AutoReminder Enterprise Edition allows remote access and multiple users access on the same appointment database.

Key Features:

• Voicent Automatic Appointment Reminder Enterprise Edition
• Suitable for all purpose appointment reminders by phone with multiple office locations and multiple user accounts
• Browser access from a remote computer
• Appointment book client access from a remote computer
• Password protected access
• Centralized appointment database for multiple user accounts and multiple office locations.
• Manage appointment scheduling from multiple locations with internet access
• Manage multiple user accounts from multiple computers with internet access
• All in one client-server database management
• Supports Windows XP and Vista
• Supports Internet dialing and/or regular phone line using voice modem
• Easy-to-use calendar interface for managing appointments and displaying reminder call status
• Detects live human pickup and plays appointment reminder messages with date, time, and personalized information
• Automatically detects and leaves messages on answering machine and voicemail
• Plays different messages for answering machine and live human pickup
• Supports interactive touch-tone for confirmation, cancellation, reschedule, or leaving voice messages
• Sets stop-call time to prevent unexpected call time such as late night call
• Schedules calls in advance for daily, weekly, and monthly recurring calls
• Easy to use Message Designer for customization of each phone call
• Automatically generates voice over phone using Voicent Natural Text-to-Speech software (Text-to-speech software sold separately)
• Easy setup for dialing rules. Automatically adds dialing prefix and removes local area code from call list.
• Automatic retries for busy line, no answer or line occupied
• Supports speech voice commands
• Live-transfers calls to any phone, such as a cell phone or an office phone for immediate attention
• Transfers call to the same phone line with computer screen popup
• Records voice response for listening at a later time
• Supports simultaneous reminder calls on multiple phone lines
• Supports multiple user accounts with a different color coding for each user
• Filtered single appointment scheduler when multiple user accounts is setup
• Developer feature: Command line interface for easy integration
• Developer feature: HTTP interface to Voicent Gateway