Mitel 54000927 SX-200 ICP AMC Recorded Announcement Device License

Key Features:

• Mfr. Part #: 54000927
• Recorded Announcement Device License (RAD)
• Eliminates the need for external tape machines or other audio-playing devices
• Commonly used in ACD environments to automatically answer lines & deliver pre-recorded messages, such as, "All of the representatives are busy helping other callers, please continue to hold to maintain your call priority."
• When the RAD message finishes playing, the caller usually hears music-on-hold while waiting for an agent to become available
• RAD messages may even give the caller information that answers their question, thus resulting in a 'good' abandoned call
• Provides advertising or promotional information to callers while they're waiting