We exclusively offer FedEx Ground Shipping for all your purchases with Startechtel.com. We promise speedy delivery, offering FedEx shipping, and getting your orders out the door as fast as possible (usually same day). We primarily ship using FedEx Ground service, however we reserve the right to ship any other standard (or other) method. Business-day standard shipping orders placed by 2:00 pm PST usually ship the same day.
Covid-19 & Returns: Due to Covid-19, certain manufacturers we carry are no longer accepting returns on their products until further notice and they are only offering replacements if an item is not working. Please feel free to contact us via phone or email to confirm the return policy on any item you might be interested in before purchasing on our website.
- Mfr. Part #: 54006191
- Quality Management License
- License Qty: 1 concurrent user
- Adds (1) QM Concurrent User License to either a new or existing recording solution
- Effortless organization and search capabilities, allowing targeted call recording retrieval within seconds
- Customizable evaluations and quality reporting for proactively monitoring, managing and optimizing workforce performance
- Monitor interactions with customers in real time and receive immediate visual and/or audible notification of situations requiring attention
- Add text annotations directly to calls during live monitoring, allowing observations to be captured in real time
- Coach agents directly and discreetly via fully-integrated instant messaging
- Obtain a complete view of activity using desktop video monitoring, either live or after the fact, in association with the historical call audio recording
- Assign and verify review of interactions from best practices library to support self-learning
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.