Viking ACA-1A Automated Call Attendant

VikingSKU: VIKACA1A
Color: White
Condition: New
Warranty: Final Sale

Price:
Sale price$519.00

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Description

Viking Automated Call Attendant The VK-ACA-1A answers on the first ring and provides a greeting and directory of up to 10 departments which can be reached by touching a single digit. The announcement can be interrupted any time. Works great on Panasonic 308, 616 and 1232. 1 Port unit. Stack as many units as you need for higher trunk capacity.

Applications:

  • Increase call capacity without adding staff
  • Operator back-up during high-traffic hours.
  • Use as the first level of a multi-level announcer with additional ACA-1A's.
  • Compatible with many phone systems.

Key Features:

  • Non-volatile E2 memory - no batteries required for memory retention during power failures.
  • Remote or local recording.
  • Bilingual capabilities - allows menu selection in two languages.
  • Programmable ring delay.
  • Professionally greets and processes calls.
  • Compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities.
  • Stores up to (9) 16 digit speed dial numbers and (1) 32 digit number.
  • Processes approximately four calls per minute (stack as many units as necessary for larger capacity).
  • Record announcements with a standard carbon handset or tape player.
  • Separate announcements for greeting/menu selection, confirmation and busy extension.
  • Blocks 8+ and 9+ dialing Touch Tone interruptible announcement.
  • Default speed dial position for non Touch Tone phones.
  • CPC detection.

Specifications:

  • Power: 120V AC/12V DC 500mA, UL listed adapter provided.
  • Shipping Weight: 1.0 Kg (2.2 lbs.)
  • Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity
  • Hook Switch Flash: 512 ms ± 50 milliseconds
  • Busy Detect Cadence: 200ms - 300ms or 450ms - 550ms on/off
  • Speed Dial Timing: 120ms on/off (typical) - normal, 60ms on/off (typical) - fast
  • Answer Message Default Time-out: 6 seconds
  • Busy Message Default Time-out: 2.5 seconds
  • Message Length: 1 minute
  • Sampling Rate: 64K (equivalent)
  • Connections: (1) RJ11 jack, (1) 3.5mm (1/8") tape jack, (1) modular handset jack

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