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Covid-19 & Returns: Due to Covid-19, certain manufacturers we carry are no longer accepting returns on their products until further notice and they are only offering replacements if an item is not working. Please feel free to contact us via phone or email to confirm the return policy on any item you might be interested in before purchasing on our website.
In most cases, the system search and archive capabilities of the primary recording server meet customer requirements. There are situations where the customer’s call volume, retention policies and/or search requirements are more complex than supportable under the primary recording system’s available resources. Various degrees of resolution are available: (A) Enhance the primary system resources -- SQL server vs SQL express, off-board SQL server vs. local on the primary recording server, etc. -- or, (B) Deploy a separate MiVoice Call Recording Archive System. This software license affords organizations the ability to enable automatic, targeted relocation from the primary database to an archival database that still enables instant search, access and playback of these archived recordings.
- Mfr. Part #: 54006569
- Mite MiVoice Call Recording Archive System License x1
**Note: A customer-provided dedicated archive, search server (or virtual environment) is required.**
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