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Transferring Calls on the Avaya Merlin Magix 4412D+ Phone

Perfect for offices with high call volumes, the Avaya Merlin Magix 4412D+ phone delivers great quality and affordability. Its smart design comes equipped with 12 programmable line and feature buttons with LED along with 12 programmable feature-only buttons. Workers will also benefit from the convenient features, including call transfer. Follow these steps to learn how […]

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Holding Calls On The Avaya 9608 IP Phone

In a busy office, the Call Hold feature comes in very handy. Whether you need a moment to pull up customer information, confer with management, or are simply busy on another call, Call Hold allows you to prioritize your calls and consult with other parties accordingly. The call hold feature makes it easy for users […]

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How To Start A Conference Call On The Avaya Merlin BIS10 Phone

Making conference calls on the Avaya Merlin BIS10 phone allows you to connect with up to three inside participants (including yourself) and up to two outside participants. This makes it easier to collaborate with colleagues, saving travel time and money. To learn how to start a conference call on your Avaya Merlin BIS10 phone, follow […]

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How To Answer & Make Calls On The Avaya 9608 IP Phone

The Avaya 9608 IP phone is ideal for various office environments. Special features of the Avaya IP phone include built-in full duplex speakerphone and built-in headset interface, dual message waiting indicators, and wideband audio. Delivering exceptional performance and features, the aptly designed Avaya IP phone is perfect for employees who are always on the phone. […]

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How To Use The Conference Feature On The Avaya 9608 Phone

When it is not feasible to meet clients or other employees in person, or if you quickly need to touch base with others on a project, a conference call can be very convenient. Conference calls enable three or more parties in different locations to converse on a single call. The Avaya 9608 IP phone offers […]

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About The Avaya 9608G IP Phone

The New Year is a perfect time to start fresh. For businesses, a new VoIP phone system might be in order. The Avaya 9600 Series IP deskphones offer excellent features and are ideal for businesses small and large. They provide touchscreen access to web-based applications, menus, calendars, and directories, along with high-quality calling and messaging. […]

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How To Make A Conference Call On The Avaya MLS 12D Phone

  Conference calls can save you time and money by allowing you to “meet” with different parties via telephone. The Avaya MLS 12D Phone allows you to conference up to four parties, plus yourself. Follow these steps to learn how to make a conference call on your Avaya phone. You may begin by calling the […]

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How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone

  Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal speed […]

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How To Transfer A Call On The Avaya Merlin BIS-10 Phone

  Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is simple. Follow along as we guide you through the steps to complete this task. To begin, while on an active call, press the TRANSFER button. Next, if it is not already selected, press the ICOM (Intercom) button or SA (System Access) […]

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How To Program A Feature Button On The Avaya Merlin BIS-10 Phone

  Some features on the Avaya Merlin BIS-10 phone are available but not programmed onto a button. By programming a Feature button, you are allowing access to different features. To learn how to program a Feature button, follow these simple steps. Start by labeling a button as “Feature“. Next, slide the T/P switch to P. […]

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