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December, 2016

How To Use Call Park On The Panasonic DBS VB-44223 Phone

  One of the many helpful features offered with the Panasonic DBS VB-44223 phone is Call Park. Call Park is used to send an outside call to another party. It allows you to park a call and page the intended recipient, allowing the person to pick up the call. If the parked call is not […]

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Happy 2017 From!

With 2016 coming to a close, we look back at the year fondly. It was a great year for us thanks to all of you. Your loyalty over the years has led to our successes and for that we sincerely thank you. We look forward to growing and improving with you in 2017. Don’t forget, […]

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How to Use The Hold Feature On The Allworx 9224 Phone

  The Allworx 9224 phone offers convenient and easy-to-use features suited for most business offices. Placing a call on hold is one of the most common features, and is very helpful in busy environments. To learn how to use this feature on the Allworx 9224 phone, please follow these steps. Please note that for Line […]

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Warm Wishes From This Holiday Season!

Here at, we never take our customers for granted. We work hard to provide you with the best deals on quality equipment along with exceptional customer service. As we celebrate the spirit of the season, we want to express our sincerest gratitude for your continued support over the years. In observance of the holidays, […]

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How To Transfer A Call On The Avaya 18D Euro Style Phone

  Transferring calls is an easy way to direct callers to the appropriate party, making customer service and business overall run smoothly. Learn how to transfer a call on the Avaya 18D Euro Style phone by following these simple steps. To transfer a call to an extension, start by pressing the Transfer button (Transfr), and […]

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Enhancing Your Communication Skills

No matter what field you work in, strong communication skills are important to possess. Not only must you master verbal and non-verbal communication, but developing and refining other skills, such as facilitation, documentation, integration, and presentation, will only improve your conversational expertise. Facilitation A good facilitator will understand different people and their communication styles and […]

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How To Place A Call On Hold On The NEC DTP 16D-1 Phone

  The Hold feature is very convenient if you need a moment to complete a task, retrieve information, or simply need to transfer a call to the appropriate party. Follow these steps to learn how to place a call on hold on the NEC DTP 16D-1 phone. To place an active call on hold, press […]

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VoIP Phone Systems For Business Security

Whether your business requires sensitive information to be shared over the phone or not, your customers should be able to trust that phone conversations and their information are safe and secure. Things like contacts and credit card information from your customers should be kept away from those not authorized to obtain such information. VoIP phone […]

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