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April, 2016

How To Program & Use Speed Dial On The Vodavi Starplus STS 3515 Phone

  If you have people that you contact frequently over the phone, speed dials can be very convenient. They offer a more efficient way of dialing commonly used phone numbers. Learn how to program and use the speed dials on the Vodavi Starplus STS 3515 phone by following these steps. Please note that a keyset […]

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Shopping For A PBX Phone System?

While many have opted to upgrade to newer communication technologies, some remain true to the PBX (Private Branch Exchange) system. A PBX system is a private telephone network owned and operated by the individual enterprise. Calls are switched between users on local lines, and a particular number of outside lines are shared for users to […]

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How To Place A Conference Call On The NEC DTU-32D-1 Phone

  Placing a conference call on the NEC DTU-32D-1 display phone is easy. Simply follow along as we break down the steps for you. Conference calls help to remotely connect you to other parties. This can save time and money, making it easy to collaborate with others, boosting productivity and efficiency. Learn how to place […]

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Is Your Cell Phone Use Problematic?

When you look around these days, you are likely to see people with their eyes glued to their devices. The time we spend with our smart phones and devices seems to be increasing, even with children. While most of us will admit that we spend copious amounts of time on our phones, do you think […]

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How To Use The Call Park Feature On The Toshiba DKT-2020-SD Phone

  On the Toshiba DKT-2020-SD phone, the Call Park feature allows you to temporarily hold a call in a location other than your phone called an orbit. You or someone else may retrieve a parked call from its orbit but specifying the orbit number. Follow along as we break down the steps on how to […]

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Texting To Improve Communications

For most people, text messaging is their go-to when it comes to communication. Texting seems to be more appealing since it is easier and more direct. But when it comes to customer support, while some businesses are slowing embracing messaging, most businesses still only offer phone support. Could providing customer support via text be the […]

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Nortel Networks Phone Manual: How To Use Internal Call Forwarding On The Nortel T7316 Phone

  Call forwarding is beneficial when you know you will be away from your desk or out of the office. It enables your callers to get the assistance they need when you are unavailable. If you own a Nortel T7316 phone, we will guide you through the steps to set internal call forwarding on your […]

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Adopting Unified Communications

Unified communications (UC) integrates your communications services, including (but not limited to) instant messaging/chat, voice (including Voice over IP), and web and video conferencing. For businesses, this can be very helpful since, aside from communications, it merges your payments into a monthly fee. Not to mention it is designed to be user friendly and convenient. […]

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