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March, 2015

How To Change The Call Screening Transfer Method On The Intertel Axxess 550.8520 Phone

  Changing the call screening transfer method on the Intertel Axxess 550.8520 phone may seem like a complicated task if you don’t know how to do it. Lucky for you, breaks down the process into an easy, step-by-step video tutorial just for you. First of all, the Call Screening feature must be enabled for […]

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Telecom Terms Simplified

When shopping for new  telephone equipment, it can be hard to keep up with all the new terms and acronyms. Considering that many are transitioning from analog systems to VoIP phone systems, some may be wondering what VoIP really is and whether or not they really need it. We’ll go over some common terminology to […]

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How To Transfer Calls On The Toshiba DKT-2020SD Phone

  Not sure how to transfer calls on your Toshiba DKT-2020SD phone? Check out our tutorial for step-by-step assistance. If you’re on a call and you need to transfer the caller to a different person, press the Conference/Transfer button while you’re on the call. You’ll find the Conference/Transfer button located below the keypad amid other […]

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Posted in Toshiba DKT Series Business Phones, Training Videos | Comments Off

Why Do We Wear Green On St. Patrick’s Day?

Get your green garb ready – St. Patrick’s Day is next week! While green has been this holiday’s staple color for years, did you know that blue was originally associated with St. Patrick’s Day? The transition from blue to green happened in the 17th century. Because green is a color in the Irish flag and […]

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Posted in Holidays, Nortel Networks | Comments Off

Are Cloud Service & LTE The Future Of Telecom?

It seems there is high demand for speedy, wireless solutions. As our tastes and technology advance, companies must adapt their products and services to our wants and needs. This year, long term evolution (LTE) and virtualized or cloud-based devices may reign supreme. When offered together, cloud services and LTE complement each other beautifully to create […]

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