video tutorial

How To Place A Call On The Allworx 9224 Phone

  Learn the different ways you can place a call on the Allworx 9224 phone by following these steps. To place an outbound call, you may lift the handset or press the SPEAKER button. Next, you may dial the extension or press the Speed Dial (SpDial) soft key to automatically dial a programmed number. The […]

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How To Make A Conference Call On The Avaya MLS 12D Phone

  Conference calls can save you time and money by allowing you to “meet” with different parties via telephone. The Avaya MLS 12D Phone allows you to conference up to four parties, plus yourself. Follow these steps to learn how to make a conference call on your Avaya phone. You may begin by calling the […]

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How To Make A Conference Call On The Allworx 9224 Phone

  The Allworx 9224 phone provides users with conferencing ability. With this Allworx phone, you may conference up to three parties (also known as a three-way conference). The Programmable Function Key (PFK) flashes green while making conference call connections, and turns solid green when the conference call is active. Please note that if you are […]

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How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone

  Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal speed […]

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How To Use The Intercom On The Allworx 9224 Phone

  The Intercom button on the Allworx 9224 phone allows you to use the phone as an intercommunication system between two handsets. Any discussion through the intercom is not private, as the conversation is broadcast over the speaker of the receiving phone. The button turns solid green to indicate the feature is in use. To […]

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How To Transfer A Call On The Avaya Merlin BIS-10 Phone

  Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is simple. Follow along as we guide you through the steps to complete this task. To begin, while on an active call, press the TRANSFER button. Next, if it is not already selected, press the ICOM (Intercom) button or SA (System Access) […]

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How To Place A Conference Call On The Executone IDS M18 Phone

  Conference calls allow colleagues to collaborate over the phone, saving time and money on travel costs. Follow along as we break down the steps to make a conference call on the Executone IDS M18 phone. Please note that on SIP phones, conference calls are limited to three parties. While on the first call, press […]

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How To Transfer A Call On The Allworx 9224 Phone

  When it comes to transferring calls on the Allworx 9224 phone, you have two options: the unannounced transfer or the announced transfer. The unannounced transfer is also known as a blind transfer since the user does not talk to the transfer recipient prior to transferring the call to that extension. The announced transfer is […]

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How To Program A Feature Button On The Avaya Merlin BIS-10 Phone

  Some features on the Avaya Merlin BIS-10 phone are available but not programmed onto a button. By programming a Feature button, you are allowing access to different features. To learn how to program a Feature button, follow these simple steps. Start by labeling a button as “Feature“. Next, slide the T/P switch to P. […]

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How To Park & Retrieve Calls On The Allworx 9224 Phone

  In a busy office, the ability to park and retrieve calls easily is essential. The Allworx 9224 phone provides different options to park and retrieve calls, along with many other convenient features. To learn how to park and retrieve calls on your Allworx phone, follow these steps. To park a call, press the PARK […]

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