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NEC DT300 Series: Phone Call Basics For The NEC DTL-12D-1 Phone

Nearly all businesses rely on office phone systems for reliable communication within the company as well as with clients and customers. Because of this, call handling is ever important. Knowing how to make, answer, and transfer calls on your business phones is crucial to success and can directly impact the customer experience. If your business […]

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Changing The Time/Date On The Tadiran FlexSet 280S Phone

The Tadiran Telecom FlexSet 280S phone offers state of the art technology while remaining simple and easy to use. Ideal for the typical office environment, you will learn that investing in this fully functional keyset will deliver the best features and functions to suit your needs. Learn how to change the date and time on […]

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About The Avaya 9608G IP Phone

The New Year is a perfect time to start fresh. For businesses, a new VoIP phone system might be in order. The Avaya 9600 Series IP deskphones offer excellent features and are ideal for businesses small and large. They provide touchscreen access to web-based applications, menus, calendars, and directories, along with high-quality calling and messaging. […]

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Happy Thanksgiving From The Team!

Thanksgiving is upon us and we are reflecting on our countless blessings. For decades now, we have been able to offer quality new and refurbished business phones and phone systems from top manufacturers because of your support. With our sincerest gratitude, we would like to thank you for your loyalty and goodwill over the years. […]

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Conference Phone Features

Choosing a phone system is a task that should not be taken lightly. You want to choose business phones that suit your company and help to improve employee efficiency. For conference phones specifically, you want to think about the size of your conference room and the types of conferences you will be hosting. Here are […]

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Improving The Business Phone Call

A large part of business success lies in effective communication. Utilizing communication outlets efficiently can lead to better sales, returning customers, and referrals. Any errors or mishaps in communication can lead to poor customer service and possibly negative word of mouth, which hurts your business overall. How can businesses improve their communications to ensure continued […]

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How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone

  Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal speed […]

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How To Transfer A Call On The Avaya Merlin BIS-10 Phone

  Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is simple. Follow along as we guide you through the steps to complete this task. To begin, while on an active call, press the TRANSFER button. Next, if it is not already selected, press the ICOM (Intercom) button or SA (System Access) […]

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How To Place A Conference Call On The Executone IDS M18 Phone

  Conference calls allow colleagues to collaborate over the phone, saving time and money on travel costs. Follow along as we break down the steps to make a conference call on the Executone IDS M18 phone. Please note that on SIP phones, conference calls are limited to three parties. While on the first call, press […]

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How To Use Group Calling & Pickup On the Avaya 18D Euro Style Phone

  Call groups on the Avaya 18D Euro Style phone are designed to help organize and manage teams within your business. Follow along as we take you through the steps to use group calling and group pickup on the Avaya phone. To make or transfer a call to all extensions in a Calling Group, press […]

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