business phone systems

Maintain Your Business Phone System

Keeping your business phone system up and running is crucial to business success. Problems with your phone system can lead to missed opportunities, lost sales, and frustrated customers. To avoid any major down time, take these steps to proactively maintain your business phone system and eliminate any issues that arise. Assess Look at your entire […]

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Advanced Phone Systems For Large & Small Businesses

There was a time when advanced phone systems seemed out of reach for small businesses. Without access to the special features and functions of these phone systems, it seemed like small businesses couldn’t compete with large enterprises. However, thanks to advances in technology and more affordable options, the playing field has been leveled. Here’s how […]

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Benefits of a Business Phone System

Communication is an important factor when it comes to the success of a business, whether large or small. Though choosing the right phone system to suit your specific needs requires patience, time, and money, its overall benefits are worth the effort. Here are just a few of the many reasons you should invest in a […]

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Shopping For A PBX Phone System?

While many have opted to upgrade to newer communication technologies, some remain true to the PBX (Private Branch Exchange) system. A PBX system is a private telephone network owned and operated by the individual enterprise. Calls are switched between users on local lines, and a particular number of outside lines are shared for users to […]

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How To Forward Calls On The Aastra 6757i Phone

  For businesses, call forwarding helps to improve customer service. When a line is busy or there is no answer after a certain number of rings, the call is then forwarded to another line. This enables customers to be rerouted to the next available representative as soon as possible. Call forwarding also works with outside […]

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Signs That It’s Time To Get A Business Phone System

You own a small business and have managed to get started without a business phone system. You are pleased with your rising success and are slowly, but surely growing your brand. As you add employees, you continue to operate without a formal phone system. Sure, this system will suffice for now, but when is it […]

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Telephone Systems: Which Is Right For You?

Good communication is a large part of business and success. A solid telephone system is important for a business to reach customers as well as communicate and collaborate together. With different types of business phone systems on the market, you may not know which one to choose. Before you invest in a telephone system for […]

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Allworx Connect: The Third Generation IP Phone System

The wait is over – Allworx Connect series is here. This is the third generation of IP phone systems for Allworx, again and as always, focused on small- to mid-sized businesses. Users can look forward to a faster processor, improved functionality and security, and more. The Allworx Connect series features five models to suit different […]

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How Important Is A Phone System When It Comes To Customer Service?

Whether you’re a business owner or a consumer, you understand how crucial great customer service is to the success of a business. As a consumer, no matter how exceptional the product or service, if the customer experience is poor, it’s not likely that you will be a return customer. As a business owner, your goal […]

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Should You Let Someone Else Manage Your Phone System?

We’ve likely said this before, and will likely say it again, but a phone system plays a significant role in the success of a business. Whether small or large scale, analog, digital, or IP, a strong telecommunication system can make or break a company. Starting a small business with an on-site business phone system is […]

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Phone System Support