Toshiba DKT Series Business Phones

How To Change The Background Music On The Toshiba DKT-2020-SD Phone

  Background music may be set to play over your telephone speaker or over external speakers. The Strata CTX system allows up to 16 different music sources, with the first being Quiet Tone. All others may be music or recorded information. Follow these steps to learn how to change the background music on the Toshiba […]

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How To Use Do Not Disturb On The Toshiba DKT-2020-SD Phone

  On the Toshiba DKT-2020-SD phone, you can utilize a feature called Do Not Disturb (DND). When you set your station to Do Not Disturb mode, calls will not ring at your station, including internal, external, and transferred calls. Also, Off-hook Call Announce calls will be denied. However, you will still be able to make […]

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How To Set Up A Conference Call On The Toshiba DKT-2020-SD Phone

  The Toshiba DKT-2020-SD phone allows you to conference up to eight parties, including yourself, with up to six parties being external lines. The local and far end telephone line conditions will determine the actual number of conference parties with acceptable volume levels. The person who initiates the conference call is considered the Master. If […]

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How To Use The Call Park Feature On The Toshiba DKT-2020-SD Phone

  On the Toshiba DKT-2020-SD phone, the Call Park feature allows you to temporarily hold a call in a location other than your phone called an orbit. You or someone else may retrieve a parked call from its orbit but specifying the orbit number. Follow along as we break down the steps on how to […]

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How To Transfer Calls On The Toshiba DKT-2020SD Phone

  Not sure how to transfer calls on your Toshiba DKT-2020SD phone? Check out our tutorial for step-by-step assistance. If you’re on a call and you need to transfer the caller to a different person, press the Conference/Transfer button while you’re on the call. You’ll find the Conference/Transfer button located below the keypad amid other […]

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Useful Features Of The Toshiba DKT Series Business Phones

The Toshiba DKT Series phones are digital key telephones for Strata CIX system. These series include the DKT 2000, 3000, 3200 & 3500 phones. Though they vary slightly depending on the model number, these phones usually possess an LCD display, speakerphone abilities, and a varying number of programmable keys. As long as you’re utilizing a […]

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