IP/VoIP Phones

Criteria For Hosted VoIP Phone Systems

Upgrading to a hosted VoIP phone system for your business is no small feat. As demand increases, more and more options are available, making it more difficult to discern which provider and plan is right for you. Before signing the contract, be conscious of these critical criteria: Easy Deployment & Management Typically, all that is […]

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How Restaurants Can Benefit From Phone Systems

Restaurants are relatively fast-paced environments, with busy workers always on their feet and on the go. Considering this, a mobile solution seems like it would be a good fit. However, restaurants should invest a dedicated business phone system with smart features. In order to choose the correct one, the needs and budget for your restaurant […]

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The Resilient Desk Phone

Whether you like it or not, the desk phone has been an essential component in office settings for years. And despite the introduction of email, text, and BYOD programs, the desk phone has prevailed. Find out how the desk phone is standing its ground in the ever-changing world of communications. Challenges The desk phone is […]

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How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

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What You Need To Know About Hosted PBX Systems

A hosted PBX system is an Internet based phone system which is managed off site and offers businesses better flexibility, scalability, and features. Also know as a hosted VoIP phone system, it uses IP phones which connect to the provider’s server via an Internet connection and offer a wide variety of features that are not […]

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VoIP For Small Business

Thanks to our smartphones, devices, laptops, and computers, access to the Internet is never too far away. Despite the convenience of these advanced technologies, some small businesses are slow to adopt new trends. More often than not, upgrades are assumed be too costly or unnecessary. This thinking can lead to small businesses missing out on […]

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How To Hold & Transfer Calls On The Avaya 1608 IP Phone

  Within your office, it may be necessary to redirect calls to different parties. You can do so by placing the call on hold and transferring it to the appropriate party. If you use the in your office, follow these steps to learn how to hold and transfer calls on the. To put an active […]

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VoIP Calling Plan

VoIP – you’ve heard about it, but do you know what it is? Moreover, should you adopt a VoIP phone plan? Before you make a decision, review this important VoIP information. What is VoIP? VoIP stands for Voice over Internet Protocol. Basically, instead of using a landline or mobile phone, VoIP allows you to speak […]

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How To Answer Multiple Calls On The Avaya 1608 IP Phone

  When learning the ins and outs of a new phone system, the most basic function is how to answer calls. Especially in offices with high call volumes, mastering the art of answering multiple calls will enable you to route calls quickly and efficiently. Follow these steps to find out how to answer multiple calls […]

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The Little Known Benefits Of VoIP

Almost everywhere you turn, Voice over IP (VoIP) systems are being praised for their convenience and cost-effective nature in comparison to older phone systems. While saving money is one of the main draws for most customers, VoIP systems have more benefits to offer. Productivity-boosting Automation No need for costly switchboards or physical rerouting of calls […]

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