Business Trends

Why Video Conferencing Can Be Intimidating

Despite growing adoption of video conferencing technology within various businesses and industries, employees still seem hesitant to turn on their cameras. Here are some common reasons why people are still wary of video conferencing software. Multi-Tasking Despite the fact that multi-tasking hurts productivity, many workers still believe they can get more done. A video call […]

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The 911 Emergency System

Believe it or not, 9-1-1 was not designated as the “Universal Emergency Number” until 1968. Before this, people would call random places for emergency services. As you can imagine, this was often chaotic and not every emergency was being tended to properly. Considering all the cities and towns that make up the United States, getting […]

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Preparing For A VoIP Phone System

If your business is transitioning from landline phones to Voice over Internet Protocol (VoIP) phones, you should understand the challenges that may arise and prepare accordingly. Whether you need to make minor adjustments or upgrades to your existing network, or you need to completely restructure your system, here are some excellent tips to prepare you […]

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Communication In The Digital Age

Gone are the days when businesses solely relied on snail mail to reach out to customers. Now businesses can utilize email, social media, and even text messaging to alert customers. This digital transformation has made communications much more convenient both externally and internally. Within the company, employees can access one another from anywhere, promoting the […]

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Improving The Business Phone Call

A large part of business success lies in effective communication. Utilizing communication outlets efficiently can lead to better sales, returning customers, and referrals. Any errors or mishaps in communication can lead to poor customer service and possibly negative word of mouth, which hurts your business overall. How can businesses improve their communications to ensure continued […]

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Millennial Communication

More and more millennials are filling the workplace and influencing the way we work and communicate. It benefits both businesses and workers to take a look at millennial communication habits and preferences as these may soon become the new norm within the workplace. Phone Calls What was once the most popular form of communication is […]

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Evolved, Effective Communication Skills

Possessing excellent communication skills is a must, especially if you are in a leadership position. The ability to listen carefully, understand body language, and clearly communicate, both verbally and written, are priceless skills that will help your personal and professional success immensely. With the emergence of new media channels, social conversation, and engagement, however, leaders […]

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What Is Blockchain?

You may not be familiar with blockchain unless you are familiar with bitcoin, the new cryptocurrency largely dictated by its extensive network rather than a single entity. This new technology is the main process behind bitcoin, allowing users to record, track, and verify transactions between one another. So what is blockchain and how does it […]

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Open Source PBX

For those of you considering, or already transitioning to VoIP systems, you have likely heard about Open Source PBX. Find out what an Open Source PBX system is and how it may benefit you. What Is PBX? For a quick overview, PBX is short for Private Branch Exchange, and is a private telephone switchboard within […]

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How To Improve Your VoIP Strategy

Voice over Internet Protocol (VoIP) allows users to make calls via the internet. Initially, to get the system to work, service providers and their call control partners worked together to stabilize the technology. Over the years, as VoIP continued to improved, a growth in VoIP business ensued. Lately, most providers have adopted Session Initiation Protocol […]

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