Business Phone Systems

Open Source PBX

For those of you considering, or already transitioning to VoIP systems, you have likely heard about Open Source PBX. Find out what an Open Source PBX system is and how it may benefit you. What Is PBX? For a quick overview, PBX is short for Private Branch Exchange, and is a private telephone switchboard within […]

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How To Improve Your VoIP Strategy

Voice over Internet Protocol (VoIP) allows users to make calls via the internet. Initially, to get the system to work, service providers and their call control partners worked together to stabilize the technology. Over the years, as VoIP continued to improved, a growth in VoIP business ensued. Lately, most providers have adopted Session Initiation Protocol […]

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Criteria For Hosted VoIP Phone Systems

Upgrading to a hosted VoIP phone system for your business is no small feat. As demand increases, more and more options are available, making it more difficult to discern which provider and plan is right for you. Before signing the contract, be conscious of these critical criteria: Easy Deployment & Management Typically, all that is […]

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How Restaurants Can Benefit From Phone Systems

Restaurants are relatively fast-paced environments, with busy workers always on their feet and on the go. Considering this, a mobile solution seems like it would be a good fit. However, restaurants should invest a dedicated business phone system with smart features. In order to choose the correct one, the needs and budget for your restaurant […]

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How To Use The Network Profiles On The Allworx 9224 Phone

  For Allworx phone systems which use server software 7.4 and later, the phones store Network Profiles. These network profiles contain network and registration settings. Users may select a Network Profile to use for different situations. For example, you may want to connect to a second Allworx serve for disaster recovery purposes or temporarily connect […]

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VoIP Phone Systems For Business Security

Whether your business requires sensitive information to be shared over the phone or not, your customers should be able to trust that phone conversations and their information are safe and secure. Things like contacts and credit card information from your customers should be kept away from those not authorized to obtain such information. VoIP phone […]

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The Power Of Telephone Calls

Most people (especially millennials) dread the telephone. Because email and text are much more convenient, these methods of communication are often preferred. However, as terrifying as a telephone call can be, therein lies the beauty of it. Let’s take a look at why most people dislike phone calls. When you dial someone’s number, even if […]

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How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

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What You Need To Know About Hosted PBX Systems

A hosted PBX system is an Internet based phone system which is managed off site and offers businesses better flexibility, scalability, and features. Also know as a hosted VoIP phone system, it uses IP phones which connect to the provider’s server via an Internet connection and offer a wide variety of features that are not […]

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How To Use Call Forward On The Mitel 4025 Phone

  With the Call Forward feature on the Mitel Superset 4025 phone, you are able to redirect your incoming calls to an alternate number. You have the option to forward external calls only, internal calls only, or both. For both, you must program each separately. When it comes to call forwarding, there are different options: […]

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