May, 2017

Millennial Communication

More and more millennials are filling the workplace and influencing the way we work and communicate. It benefits both businesses and workers to take a look at millennial communication habits and preferences as these may soon become the new norm within the workplace. Phone Calls What was once the most popular form of communication is […]

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How To Place A Call On The Allworx 9224 Phone

  Learn the different ways you can place a call on the Allworx 9224 phone by following these steps. To place an outbound call, you may lift the handset or press the SPEAKER button. Next, you may dial the extension or press the Speed Dial (SpDial) soft key to automatically dial a programmed number. The […]

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Evolved, Effective Communication Skills

Possessing excellent communication skills is a must, especially if you are in a leadership position. The ability to listen carefully, understand body language, and clearly communicate, both verbally and written, are priceless skills that will help your personal and professional success immensely. With the emergence of new media channels, social conversation, and engagement, however, leaders […]

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How To Make A Conference Call On The Avaya MLS 12D Phone

  Conference calls can save you time and money by allowing you to “meet” with different parties via telephone. The Avaya MLS 12D Phone allows you to conference up to four parties, plus yourself. Follow these steps to learn how to make a conference call on your Avaya phone. You may begin by calling the […]

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What Is Blockchain?

You may not be familiar with blockchain unless you are familiar with bitcoin, the new cryptocurrency largely dictated by its extensive network rather than a single entity. This new technology is the main process behind bitcoin, allowing users to record, track, and verify transactions between one another. So what is blockchain and how does it […]

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How To Make A Conference Call On The Allworx 9224 Phone

  The Allworx 9224 phone provides users with conferencing ability. With this Allworx phone, you may conference up to three parties (also known as a three-way conference). The Programmable Function Key (PFK) flashes green while making conference call connections, and turns solid green when the conference call is active. Please note that if you are […]

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What’s The Difference Between Bluetooth & DECT?

When it comes to cordless or wireless options for your phones or headsets, you can go with Bluetooth or DECT. Bluetooth is often regarded as the standard for connecting your mobile phones to cars and headphones, but, unless you have a history with VoIP systems, you may not be familiar with DECT. What Is DECT? […]

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How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone

  Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal speed […]

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Open Source PBX

For those of you considering, or already transitioning to VoIP systems, you have likely heard about Open Source PBX. Find out what an Open Source PBX system is and how it may benefit you. What Is PBX? For a quick overview, PBX is short for Private Branch Exchange, and is a private telephone switchboard within […]

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