March, 2017

How To Transfer A Call On The Allworx 9224 Phone

  When it comes to transferring calls on the Allworx 9224 phone, you have two options: the unannounced transfer or the announced transfer. The unannounced transfer is also known as a blind transfer since the user does not talk to the transfer recipient prior to transferring the call to that extension. The announced transfer is […]

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How Restaurants Can Benefit From Phone Systems

Restaurants are relatively fast-paced environments, with busy workers always on their feet and on the go. Considering this, a mobile solution seems like it would be a good fit. However, restaurants should invest a dedicated business phone system with smart features. In order to choose the correct one, the needs and budget for your restaurant […]

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How To Program A Feature Button On The Avaya Merlin BIS-10 Phone

  Some features on the Avaya Merlin BIS-10 phone are available but not programmed onto a button. By programming a Feature button, you are allowing access to different features. To learn how to program a Feature button, follow these simple steps. Start by labeling a button as “Feature“. Next, slide the T/P switch to P. […]

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Be A Better Listener

Hearing and listening are two distinct acts. While hearing is the physical act of recognizing sound, listening requires mental processing. Knowing the difference between the two can greatly improve your communications skills and ultimately help your business succeed. “Active listening” takes the process of listening one step further. For active listening, you listen to a […]

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How To Use The Paging Feature On The Panasonic DBS VB-44223 Phone

  Paging allows you to reach a wide audience, whether you need to address the entire office or specific departments. Learn how to use the Paging feature on the Panasonic DBS VB-44223 phone by following along as we break down the steps. Before beginning, please note that the Paging feature requires system programming or a […]

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How Technology Changed Our Workspace

As discussed last week, our workspaces have gone through various transformations over time. In the beginning, we needed large spaces to house our hefty equipment. Thanks to advanced technology, we have the opportunity to downsize our workspaces and even take our work on the go. Smaller Workstations Today, our workspaces average about 6 feet by […]

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How To Park & Retrieve Calls On The Allworx 9224 Phone

  In a busy office, the ability to park and retrieve calls easily is essential. The Allworx 9224 phone provides different options to park and retrieve calls, along with many other convenient features. To learn how to park and retrieve calls on your Allworx phone, follow these steps. To park a call, press the PARK […]

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Workplace Evolution

Think about your business office, whether in an actual building, at home, or another remote location. How has it changed over the years? How would it compare to an office from decades before? The way we conceptualize and execute our workspaces has changed quite drastically over the years. Aside from functionality and comfort, advancements in […]

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How To Use Group Calling & Pickup On the Avaya 18D Euro Style Phone

  Call groups on the Avaya 18D Euro Style phone are designed to help organize and manage teams within your business. Follow along as we take you through the steps to use group calling and group pickup on the Avaya phone. To make or transfer a call to all extensions in a Calling Group, press […]

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Safeguard Against Cyber Attacks

By now, most businesses understand that there is great risk when it comes to cyber security. A few big names have fallen victim to cyber attacks, which should serve as a warning to others. Luckily, remaining vigilant and aware of potential threats can give you an upper hand. Find out more about how you can […]

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