October, 2016

How To Answer & Erase Messages On The NEC DTP 16D-1 Phone

  Whether you’re busy doing fieldwork, on vacation, or simply away from your desk, you might miss a call or two. Luckily, with most phones, you are able to leave a message. Upon your return, you may answer and erase messages accordingly. If you use the NEC DTP 16D-1 phone, follow these steps to check, […]

Tags: , , , , ,

Posted in NEC Business Phones, Training Videos, Video Tutorials | Comments Off

The Growth Of Video Conferencing

Video conferencing continues to grow as a smart business communication solution. Not only does it help to promote collaboration, but it also allows for a more flexible work culture, allowing communications to reach far beyond geographical limitations. We can expect to see video conferencing continue to develop in the future, establishing a stronger role in […]

Tags: , , , , ,

Posted in Business Trends, Video Conference, Video Conferencing | Comments Off

How To Use Call Pickup On The Avaya Definity 6408 Phone

  The Avaya Definity 6408 phone boasts the Call Pickup feature. This allows you to answer a call for another extension at your telephone, so long as that extension is in your pick-up group. If you have access to the Directed Call Pickup feature, it allows you to pick up a call ringing at a […]

Tags: , , , , ,

Posted in Avaya, Business Communications, Training Videos, Video Tutorials | Comments Off

How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

Tags: , , , , ,

Posted in Business Communications, Business Phone Systems, Business Tips, Business Trends, IP/VoIP Phones, VoIP Phone Systems | Comments Off

How To Use Call Forwarding On The NEC DTP 16D-1 Phone

  There are a few options for Call Forwarding on the NEC DTP 16D-1 phone. First, Call Forwarding – All Calls allows your incoming calls to be immediately forwarded to another destination. Call Forwarding – Busy allows your incoming calls to be forwarded to another destination when the telephone is busy. Lastly, Call Forwarding – […]

Tags: , , , , ,

Posted in NEC Business Phones, Training Videos, Video Tutorials | Comments Off

What You Need To Know About Hosted PBX Systems

A hosted PBX system is an Internet based phone system which is managed off site and offers businesses better flexibility, scalability, and features. Also know as a hosted VoIP phone system, it uses IP phones which connect to the provider’s server via an Internet connection and offer a wide variety of features that are not […]

Tags: , , , , ,

Posted in Business Phone Systems, Business Tips, IP/VoIP Phones, Phone Systems, VoIP Phone Systems | Comments Off

How To Use Call Timers On The Avaya Definity 6408D+ Phone

  The Call Timer and Timer features on the Avaya Definity 6408D+ phone differ slightly, but both enable you to keep track of the elapsed time on a call. To learn how to use these features, follow these steps. Once activated, the Call Timer will automatically measure the elapsed time on calls. You must turn […]

Tags: , , , , ,

Posted in Avaya, Training Videos, Video Tutorials | Comments Off

Improve Your Email Communications

Social media, text messaging, video calls… our means of communications these days is seemingly endless. Yet, with our advanced technologies, misunderstandings happen. Whether in personal or business relationships, these can be damaging. Despite being one of the primary ways we communicate, email tends to be more prone to these communication blunders. While other modes of […]

Tags: , , , , ,

Posted in Business Tips, Networking | Comments Off

Phone System Support