June, 2016

What You Need To Know About 5G

Remember a few years ago when 4G networks came out and provided better connections and signals than 3G? There was speculation on what we could expect, but we were not certain about it until it was finally released. Today, there is buzz surrounding the anticipated 5G network. While it does not technically exist yet, wireless […]

Tags: , , , ,

Posted in Telecom News, Uncategorized | Comments Off

How To Use The Paging Feature On The Panasonic KX-T7630 Phone

  The paging feature on the Panasonic KX-T7630 phone allows you to make an announcement within your business. It also allows you to easily get in contact with someone who may be away from his or her desk. Follow along to learn how to use this feature on your Panasonic phone. To page someone, pick […]

Tags: , , , , , , , ,

Posted in Business Communications, Business Phone Systems, Panasonic Business Phone Systems, Programming Your Phone System, Refurbished Phones Systems, Training Videos, Video Tutorials | Comments Off

How To Activate The Automatic Busy Redial Feature On The Toshiba DKT-2020-SD Phone

  Suppose you need to reach someone, but when you call, the line is busy. Rather than actively dialing the number and calling back, you can set the Automatic Busy Redial feature on the Toshiba DKT-2020-SD phone. This feature allows your system to automatically redial the number at regular intervals until the destination is no […]

Tags: , , , , , , , ,

Posted in Business Phone Systems, Programming Your Phone System, Training Videos, Video Tutorials | Comments Off

Microsoft + LinkedIn: What Can We Expect

In case you missed the news last week, Microsoft is acquiring LinkedIn in a $26.2 billion deal. You might wonder why Microsoft chose to buy LinkedIn, or why LinkedIn was on the market. You may also wonder how this will affect your social media marketing, and whether or not this is a good or bad […]

Tags: , ,

Posted in Business Tips, Business Trends | Comments Off

How To Answer Multiple Calls On The Avaya 1608 IP Phone

  When learning the ins and outs of a new phone system, the most basic function is how to answer calls. Especially in offices with high call volumes, mastering the art of answering multiple calls will enable you to route calls quickly and efficiently. Follow these steps to find out how to answer multiple calls […]

Tags: , , , ,

Posted in Business Communications, IP/VoIP Phones, Training Videos, Video Tutorials | Comments Off

Good Communication Practices

Being a good speaker is rooted in your communication skills. While we may think we have it mastered, nerves can come into play at the most inopportune moments. If the nerves hit you or you struggle with a lack of confidence, try focusing on these three things to get you back on track. When communicating, […]

Tags: , , , , ,

Posted in Business Communications, Business Tips | Comments Off

How To Change The Background Music On The Toshiba DKT-2020-SD Phone

  Background music may be set to play over your telephone speaker or over external speakers. The Strata CTX system allows up to 16 different music sources, with the first being Quiet Tone. All others may be music or recorded information. Follow these steps to learn how to change the background music on the Toshiba […]

Tags: , , , , , , , , ,

Posted in Business Phone Systems, Programming Your Phone System, Toshiba DKT Series Business Phones, Training Videos, Video Tutorials | Comments Off

Improve Your Communication Skills

Effective communication is key for both personal and professional relationships. With the appropriate skills, we can forge meaningful relationships, avoid conflicts as a result of miscommunication, and ensure that each party is on the same page. On the other hand, poor communication can result in disagreements, tension, and overall chaos. June is Effective Communications Month […]

Tags: , , , , ,

Posted in Business Communications, Business Tips | Comments Off

Nortel Networks Phone Manual: How To Use Voicemail Features On The Nortel M7310 Phone

  Navigating through different voicemail features and functions can be tricky. If you have the Nortel M7310 phone, let us guide you on how to use the different functions of your voicemail. Check Voicemail Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options […]

Tags: , , , , ,

Posted in Business Communications, Nortel Norstar Phones, Training Videos, Video Tutorials | Comments Off

The Benefits Of VoIP Phone Systems For Business

A VoIP phone system can offer a great deal of benefits for your company. If you own a small business, some features can make it appear that your office is larger than it actually is. With a smooth running phone system equipped with excellent features, you can deliver the outstanding customer service your customers deserve. […]

Tags: , , , , ,

Posted in Business Communications, Business Phone Systems, Business Tips, VoIP Phone Systems | Comments Off

Phone System Support