March, 2016

How To Change The Ringtone On The Vodavi Starplus STS 3515 Phone

  Ringtones can help you identify specific callers and stations. To change the ringtone on your Vodavi Starplus STS 3515 phone, please follow these steps. Begin by dialing the Ring Tone Program Code: 6 9 5. The following message will display on the screen:                   ENTER RINGTONES          00-36                   XX PRESS SPEED TO SAVE Next, […]

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Business Etiquette Basics

When it comes to professional business etiquette, sometimes we need some reminding. Especially in the case of professional social situations, you may not know what is appropriate versus inappropriate. To save yourself from any embarrassment or awkward moments, check out these top tips from Barbara Patcher, author of “The Essentials of Business Etiquette.” Stand when […]

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Nortel Networks Phone Manual: How To Make A 3-Way Call On The Nortel T7316 Phone

  A 3-way call is an easy and effective way to collaborate with colleagues without having to meet face-to-face. If you own a Nortel T7316 phone, follow these steps to make a 3-way call. After you have successfully put the first call on hold, you may make or answer the second call. You can make […]

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Messaging & Customer Service

Think about how you communicate with your friends and family. More often than not, we prefer texting because it is direct, quick, and convenient. Phone calls are a close second and usually reserved for more pressing or personal matters. When it comes to customer service, to save ourselves a trip to the store, we often […]

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How To Track The Time Spent On A Call On The Vodavi Starplus DHS Phone

  Tracking the time spent on a call can help with customer service and quality control. To learn how to track the time spent on calls on your Vodavi Starplus DHS phone, follow these steps. You may dial a personal or departmental account code for future tracking of time spent on customer accounts. First, press […]

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Project Fi: The New Wireless Network

Remember Google Fiber? It was unveiled to help distribute low-cost, gigabit internet access to specific regions. Now, Google’s Project Fi is looking to define the modern wireless carrier. Originally launched as an invitation only service in 2015, Project Fi is now open to the public. It can be classified as a mobile virtual network operator […]

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Nortel Networks Phone Manual: How To Change The Name On The Extension On The Nortel T7316 Phone

  On the Nortel T7316 phone, extension numbers can be personalized to display a name. This helps in office employees identify incoming and outgoing internal calls. If you have added an extension recently, or need to change the name on the extension, follow these simple steps. Start by pressing the FEATURE button, then dial * […]

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Customer Call Support

When it comes to customer support, there are often numerous ways to contact a company or business. While different technology and means of communication can promise convenience and ease, it seems that the phone call is the best way to get a quick and immediate solution. Call support is often associated with negative past experiences, […]

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What Is The Telecom Infra Project?

If you haven’t heard, Facebook is now looking to improve high-speed wireless deployment around the world through the Telecom Infra Project (TIP). The Telecom Infra Project (TIP) aims to bring operators and companies together to build-out wireless networks in underserved areas. Because our networks need to keep up with our advancing technology and capabilities, rather […]

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How To Record The Mailbox Greeting On The Iwatsu ADIX IX-24KTD-2 Phone

  Voicemail is an important tool to prevent you from missing any calls or messages. Knowing how to set up your mailbox greeting will assure callers that they have reached the correct mailbox. If you have an Iwatsu ADIX IX-24KTD-2 phone, follow these steps to learn how to record your mailbox name and greeting. Your […]

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